Customer Center
+82)70-4365-7740

Weekdays 10:00 - 19:00 (closed on weekends and holidays)

service@motiphysio.com

Customer Center
+82)70-4365-7740
Weekdays 10:00 - 19:00
(closed on weekends and holidays)
service@motiphysio.com
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20 Mar 2023

If you are interested in becoming a distributor or local sales partner, please contact us via email (service@motiphysio.com) and provide us with your company profile. We have received many purchase inquiries from North America and the EU, and we are looking to share the profits in each market.

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20 Mar 2023

A. Static Analysis: Using an RGB-D camera, we capture front, side, back, and Adam's Test images, and analyze skeletal asymmetry through deep learning. Based on the analyzed data, we evaluate 11 items such as Forward Head Posture, Asymmetrical Shoulder Height, C7-CSL x-axis distance, and Pelvic Axial Rotation, using physiotherapy theories such as Janda's Approach and Anatomy Train. Then, we analyze the relative tension and weakness of 87 muscles. Finally, we create a digital twin of customers' body data and reconstruct the 3D skeleton and muscles.


B. Dynamic Analysis: We ask customers to perform actions such as the Overhead Squat Assessment and Single Leg Stand, and use deep learning to analyze the pattern of each joint's movement to produce results.


C. Additional features will be continuously updated in the future.

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20 Mar 2023

It’s not medical device but its purpose is only screening & monitoring for patients’ rehabilitation status or process of musculoskeletal care service. 


Moti-Physio is not a medical device, but it is designed for screening and monitoring patients' rehabilitation status or musculoskeletal care services. We plan to launch a Medical Device Certification for Moti-Physio in 2024.(CE medical, FDA) 

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20 Mar 2023

Moti-Physio's result unit is degree. As a result of the experiment, when the error test was performed with the mannequin standing up, the maximum error was about 1.5 degrees. 

Moti-Physio is most sensitive to how you are dressed. We recommend wearing tight clothing as much as possible. And you have to test in a space without sunlight to get an accurate value. 

There is no human error in Moti-Physio because of no intervention of the practitioner. And intra reliability is explained by a pearson correlation coefficient. Its value is 0.6-0.8 in each parameter. This clinical trial was conducted on 100 people.  This result has been published in two SCIE-level journals.


< References >

A. Appraisal of the New Posture Analyzing and Virtual Reconstruction Device (PAViR) for Assessing Sagittal Posture Parameters: A Prospective Observational Study

B. Validity and Reliability of a Non-Radiographic Postural Analysis Device Based on an RGB-Depth Camera Comparing EOS 3D Imaging: A Prospective Observational Study



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20 Mar 2023

Korean, English, Japanese version are available now as of March 2023


Spanish, Italian, French, German, Chinese would be available in September 2023

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20 Mar 2023

We want you to be completely satisfied with your purchase. If you are not happy with the product, you may request a refund within 30 days of the purchase date. Please follow these steps:


A. Contact our customer support team within 30 days of the purchase date via email or phone to request a refund.

B. Provide a valid reason for the refund request, along with any relevant documentation or evidence, if applicable.

C. Return the product in its original packaging, along with all included accessories and materials, in the same condition as when you received it. You will be responsible for the return shipping costs.

D. Once we receive and inspect the returned product, we will process the refund within 7 business days. The refund will be issued to the original payment method used during the purchase.

E. Please note that shipping and handling fees are non-refundable.


If the reason for the refund is valid, the shipping cost will be covered by our company. However, if the reason for the refund is not valid, you will be responsible for the shipping cost.

Exceptions to the refund policy may apply for certain products or services, which will be clearly stated at the time of purchase. We reserve the right to refuse a refund request if it does not comply with our refund policy.

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20 Mar 2023

In the event that certain components of the Moti-Physio system are damaged or experience issues, the associated costs for replacement are as follows (This does not include shipment cost)


- RGB-D Camera: USD 300

- Camera Case: USD 150

- Tripod: USD 200

- Mat: USD 150

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20 Mar 2023

A. Limited Warranty Period

Our product is covered under a limited one-year warranty. During this period, in the event of a malfunction, we will replace the entire product at no additional cost to the customer.


B. Software Updates

After the one-year warranty period, we will continue to provide free software updates for the product that customers have purchased. However, additional fees may apply for new features that were not previously available.


C. Repair and Shipping Costs

If the cause of the malfunction is attributable to the customer, the customer will be responsible for repair and shipping costs. However, if the cause is attributable to our company, we will replace the product entirely at no additional cost.


D. Exceptions

This warranty does not cover damage resulting from accidents, misuse, or unauthorized modification of the product. The warranty is also void if the product has been tampered with or repaired by an unauthorized service provider.


Please retain your proof of purchase to validate the warranty period and ensure prompt service when needed.

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20 Mar 2023

A. Moti-Physio Weight / Size of PKG : 9kg / 940x240x140mm

B. Shipping starts at 24, Donggyo-ro 12an-gil, Mapo-gu, Seoul, 04029, Rep. of KOREA(South Korea) via Fedex. 

C. The table below shows the lead time and cost of shipment 

Country

Cost

Lead Time

Tokyo, Japan

USD 160

in 10 days after purchase

Taipei, Taiwan

USD 140

in 10 days after purchase

Hochimin, Vietnam

USD 160

in 10 days after purchase

HongKong

USD 150

in 10 days after purchase

LA, USA

USD 230

in 15 days after purchase

NY, USA

USD 230

in 15 days after purchase

London, UK

USD 282

in 15 days after purchase

Paris, France

USD 282

in 15 days after purchase

Berlin, Germany

USD 282

in 15 days after purchase

Rome, Italy

USD 275

in 15 days after purchase

Other Eureop Countries

USD 275

in 15 days after purchase



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20 Mar 2023

Assistance for using Moti-Physio is available to you and your clients from 10:00 AM to 7:00 PM KST (Korean Standard Time) via TeamViewer. 


And we are open to adding new features based on your or your clients' needs to ensure the success of Moti-Physio in (country).