If the 3D camera software Nuitrack isn't working properly, please follow the steps below to resolve the issue:
1. Remove the current Nuitrack:
- Path: C:\Program Files\Nuitrack
- Instructions:
a. Right-click on [maintenancetool] icon
b. Select [Run as Administrator]
c. Click [Yes]
d. Click [Next]
e. Click [Uninstall]
2. Reinstall Nuitrack:
** username is the admin name you set on your Windows.
a. Right-click on [nuitrack-windows-x64.exe]
b. Select [Run as Administrator]
c. Click [Next] on each windows (total 4 times)
d. Click [Install] and [Finish]
e. Click [No] to not to restart
3. Run Moti Physio again
If the issue persists after these steps, please let us know.
If the 3D camera software Nuitrack isn't working properly, please follow the steps below to resolve the issue:
1. Remove the current Nuitrack:
a. Right-click on [maintenancetool] icon
b. Select [Run as Administrator]
c. Click [Yes]
d. Click [Next]
e. Click [Uninstall]
2. Reinstall Nuitrack:
** username is the admin name you set on your Windows.
a. Right-click on [nuitrack-windows-x64.exe]
b. Select [Run as Administrator]
c. Click [Next] on each windows (total 4 times)
d. Click [Install] and [Finish]
e. Click [No] to not to restart
3. Run Moti Physio again
If the issue persists after these steps, please let us know.