If the camera, which was previously working fine, is suddenly not recognized, try the following solutions:
- USB connection issue: Unplug the USB and plug it back in. Try connecting to a different USB port.
- Restart the computer: Reboot the system and check the camera again.
If the issue persists, please contact our customer support team.
For issues with the camera not launching after the initial setup, check the following:
See the FAQ: The camera doesn't launch after installing Moti Physio.
If the camera, which was previously working fine, is suddenly not recognized, try the following solutions:
If the issue persists, please contact our customer support team.
For issues with the camera not launching after the initial setup, check the following:
See the FAQ: The camera doesn't launch after installing Moti Physio.