Moti Physio includes a one-year limited warranty. If a malfunction occurs during this period, we will replace the product at no additional cost to you.
2. Software Updates
We provide free software updates even after the one-year warranty period. However, some premium features may incur additional costs.
3. Repair and Delivery Costs
If a malfunction is due to customer error, you will be responsible for repair and shipping costs. If the issue is attributable to us, we will replace the product at no additional cost.
4. Exceptions
This warranty does not cover damage resulting from accidents, misuse, or unauthorized modifications. The warranty is void if the product has been tampered with or repaired by an unauthorized service provider.
Please keep your proof of purchase to verify the warranty period and ensure prompt service if needed.
1. Limited Warranty Period
Moti Physio includes a one-year limited warranty. If a malfunction occurs during this period, we will replace the product at no additional cost to you.
2. Software Updates
We provide free software updates even after the one-year warranty period. However, some premium features may incur additional costs.
3. Repair and Delivery Costs
If a malfunction is due to customer error, you will be responsible for repair and shipping costs. If the issue is attributable to us, we will replace the product at no additional cost.
4. Exceptions
This warranty does not cover damage resulting from accidents, misuse, or unauthorized modifications. The warranty is void if the product has been tampered with or repaired by an unauthorized service provider.
Please keep your proof of purchase to verify the warranty period and ensure prompt service if needed.
Technical support for Moti Physio is available via AnyDesk from 8AM to 7PM KST (Korean Standard Time).
For faster assistance, please submit a Support Request Form.
We also welcome feature requests to enhance your and your clients' experience.
Moti-Physio consists of H/W and S/W.
- Hardware : Tripod, RGB-D Camera, Mat
Software :
- Setup File
- Moti-Physio S/W License